StayMate for hotels & resorts
Still guiding guests with booklets or the in-room TV?
Now do it with one room QR
One room QR, and guests fully understand your property
Answer in 100 languages around the clock, and guide events, notices, dining and paid facilities in the guest's own language. The bigger the property, the more guests miss—StayMate puts it all in their hand.
Quote by room count · 100 languages · 24/7 support
How to deepen every guest's understanding of your property
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100 languages from one QR
Guests scan the room QR and ask in their own language; AI translates across 100 languages for accurate guidance, with no misunderstanding across language gaps.
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24/7 automated support
A concierge that answers in 100 languages through nights and peak hours without a break—cutting front-desk volume while guests resolve questions instantly.
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Events & notices in their language
Events, maintenance, breakfast hours and more appear in the guest's language on the room QR screen, so important information never gets missed.
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On the guest's phone, not the TV
Property info you used to show on the room TV now lives on the phone guests already use. Better access means a better understanding of your property.
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Dining info via MarketMate
Integrated with our own service MarketMate, it explains restaurant, café and bar menus and details in the guest's language—so guests know and enjoy your dining more.
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Paid facilities → instant request
Tell guests about paid facilities like sauna, spa, breakfast or BBQ and take requests right from the QR screen—turning overlooked facilities into revenue.
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Sell services via add-ons
List the services your property offers as add-ons so guests request them directly—revenue beyond the room rate.
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Staff FAQ, answered automatically
Questions your front-desk, housekeeping and F&B staff field over and over—check-in steps, room codes, where things are—are answered by AI too. One staff link keeps service consistent even with high turnover.
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Every room in one place
Give every room its own QR and register room-specific info—door code, floor, view—separately. Even across hundreds of rooms, it's one admin screen, so operations stay tight at scale.
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Alerts when AI doesn't know—and it learns
If AI can't answer, the right person gets an alert by email or push. Answer once and it's saved as an FAQ, so AI handles it next time—coverage tightens as you operate.
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Operational data & insights
See the questions guests ask most, grouped by room and language and ranked by frequency. Spot where inquiries cluster, improve operations, and reinforce those questions straight into your FAQs.
How it works
Register info & facilities
Add room, dining and event info and it's auto-translated into 100 languages. You can add staff guidance too.
QR in every room
Guests scan the room QR to ask in their own language, and check notices, dining and paid facilities—and request them—right there.
Improve as you operate
Staff ask via a dedicated link, AI's misses come as alerts, and inquiry data gathers into insights to refine operations.
Integrates straight into your hotel systems
No separate app to force on guests. Embed StayMate into your hotel's own app, web, kiosk or PMS—guests stay on your brand while you borrow only the multilingual engine.
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One script, web widget
Add one script line to your hotel website and a multilingual AI chat widget appears. Works even without a dev team.
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Deep REST API integration
Call it directly from your app, kiosk or PMS to weave support into your own screens. (Custom integration on rollout.)
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Your brand, our backend
Screens, logo and colors stay your brand (white-label). FAQ management, missed-question alerts, usage data and billing run on StayMate's backend.
One line is all it takes
<script src="https://staymate.kr/embed.js"
data-key="pk_live_..." defer></script>Bring 100-language support into your own channels. Billing is an included call quota per room, with per-call overage. (Integration details and quotes during onboarding.)
A quote tailored to your scale
We quote based on your room count and the features you need (24/7 support in 100 languages, event info, MarketMate integration, add-ons). See it in a demo first.
Contact salesThe more guests understand your property, the higher their satisfaction
See it in a demo first, then talk to us about rolling it out.