One room QR handles foreign-guest questions
Communicating with foreign guests —
a struggle every time?
AI bridges communication between foreign travelers and hosts.
No need to learn a foreign language — guests ask in their own language, you reply in yours, and AI translates and shows it to both sides.
No app install · Room QR generated automatically · 1 room free forever
100+
Languages
24/7
Auto-answers
Just a QR
Ready to use
Three things StayMate does
Tap a button to jump to that feature
What hosts deal with every day
Foreign guests are welcome,
but answering them isn't always easy.
A translator app can't get it across precisely
Even small things — Wi-Fi, door locks, heating, parking, check-out — take time to explain in another language. Misunderstandings turn into guest frustration and bad reviews.
Hiring multilingual staff is a stretch
Keeping staff who can handle English, Japanese, and Chinese inquiries is costly. Smaller properties usually end up with the owner handling it all.
You answer the same questions over and over
Wi-Fi password, check-out time, parking, how to take out the trash — the same questions come in again and again, especially right after check-in and late at night.
You don't want to replace your existing systems
You want to keep your PMS, check-in, and mobile keys as they are. What a property needs isn't a big system swap — it's a light tool that fields guest questions first.
🇺🇸 ⇄ 🌏
Even if the host speaks no foreign language at all,
you can serve foreign guests.
Guests ask in their own language, and you only ever reply in your own. You can serve foreign guests without keeping separate English, Japanese, or Chinese staff.
※ Important details like Wi-Fi passwords, door-lock codes, and addresses are shown as-is to prevent misunderstandings.
Just put a QR in each room
Register your stay guide on StayMate,
and guests ask via QR — explained in their own language
Register Wi-Fi, check-out, parking, and room info in advance, and guests can scan the room QR to check everything in their own language.
Scan the room QR
When a guest scans the QR in the room, the guide screen opens instantly.
Ask anything
Guests ask about Wi-Fi, check-out, parking and more — in their own language.
AI answers instantly
Based on what you registered, the AI replies in the guest's language.
Each guest's language is detected automatically, and answers come back in that language.
Moonlight Guesthouse
Room 201
— Each guest's language is detected automatically, and answers come back in that language. —
Password: 1234 5678 📶
Moonlight Guesthouse
Room 305
— Each guest's language is detected automatically, and answers come back in that language. —
ご出発前にお忘れ物がないかご確認ください 😊
Important details like Wi-Fi passwords, door-lock codes, and addresses are shown as-is — never translated — to avoid mix-ups.
Up and running the moment you sign up
No need to write each FAQ yourself.
Just copy and paste your notice — AI generates each FAQ for you.
After signing up, paste in the notice or house rules you already have. The AI turns your operating info into a starter set of FAQs — you just review and confirm.
Paste your notice
Drop in the notice or info sheet you already use. No need to start from a blank page.
AI drafts the FAQs
It organizes questions and answers from your info. It never makes things up — missing details are flagged as 'needs confirmation'.
Just confirm
Skim, edit, pick, and register them all at once. The tedious FAQ writing is gone.
📋 Paste your notice
On your side of the screen
Every question that used to reach you, AI takes first.
Answer once and save it as an FAQ — after that, the same question is handled automatically in any language.
Guest's original 🇬🇧
“The door lock won’t open.”
AI translation · your language
“The door lock won't open.”
It arrives organized in your language — which room, and what they're asking.
Your reply · your language
Enter the password, then press and hold the star (*) key.
A few days later · another guest
✓ Answered automatically · no host needed
The more you answer, the smarter the AI gets — and the less you have to answer yourself.
With StayMate, running your place gets easier
Resolve foreign-guest questions on the spot
Supports English, Japanese, Chinese and many more. Guests ask in their own language and get answers in it too.
Never answer the same question twice
Register Wi-Fi password, check-out time, parking once — after that the AI answers them automatically.
You only hear about what the AI doesn't know
Only the questions the AI can't answer come to you. Answer once, and it's handled for you next time.
Per-room info, kept straight
Even when Room 201 and Room 301 have different Wi-Fi, door locks, and info, the AI keeps them apart.
Start by just putting up a QR
Keep your PMS, check-in system, and mobile keys — just print the QR, stick it up, and you're live.
It leads to better reviews
Guests find what they need right away, cutting delays and misunderstandings and raising satisfaction.
Beyond guest service
The AI answers staff questions too
Where supplies are, the cleaning order, check-in prep… Register the tasks new hires, part-timers, and foreign staff keep asking about, and the AI answers for you. No more repeating the same explanations.
- 🧭
New and part-time staff get up to speed fast
No need to find someone to ask — they can check the registered guides anytime.
- 🌏
Foreign staff, in their own language
Register in Korean, and staff still ask and get answers in their own language.
- ♻️
Teach it once, and you're done
Answer once and it's saved as an FAQ — no answering the same question again.
Moonlight Guesthouse
Staff guide · Staff
— Staff ask in their own language —
Stock each room with guests + 1 extra. 🧺
What the owner registered in Korean is delivered automatically in the staff's language.
Why do properties choose StayMate?
Serving foreign guests gets easier, and you keep running your place the way you already do.
Keep your existing systems
No need to change your PMS, check-in system, or mobile keys. Just add a QR to the room and you're live.
Less burden serving foreign guests
Guests ask in their own language, and you only check in yours.
Repeated questions, answered automatically
Questions like Wi-Fi, check-out, and parking are handled by the AI for you.
Easier the longer you run it
Each answer is saved as an FAQ, so you answer the same question less and less.
AI answers staff questions too
Supplies, cleaning order, check-in prep — the AI answers staff tasks too, so you don't repeat yourself.
No language barrier with foreign staff
Register in Korean and foreign staff still ask and get answers in their own language — instructions get through smoothly.
Let guests easily discover the services your stay offers
Pick only the features your stay needs
Not every property runs the same way. Beyond the basics, StayMate lets you turn on features like late check-out, BBQ booking, bike rental, luggage storage, and amenity requests — only the ones you need.
Late check-out
Guests check availability and request a late check-out. You set the available hours and price yourself.
1 extra hour ₩10,000
BBQ booking
Let guests pick a BBQ time slot and book in advance. You set the cutoff time and price.
BBQ set ₩20,000
Bike rental
Guests request a bike rental right from the QR. You set the available quantity and hours.
Luggage storage
Take luggage-storage requests before check-in and after check-out. You set how many you can hold.
Towels & amenities
Take quick requests for towels, water, tissue, and more.
Printer use
Take printer requests and let guests know the available hours.
Set it up your way
Late check-out
Request by 10 AM
1 extra hour ₩10,000
BBQ booking
Book by 6 PM
₩20,000 per person
More add-on revenue
Easily surface and take bookings for services guests didn't know they could use.
Less staff work
Requests are taken automatically — no phone calls or front-desk visits.
Easy for foreign guests
Every request screen shows in the guest's own language automatically.
🔧 Turn on only what you offer
BBQ booking
₩20,000 per person
Late check-out
1 extra hour ₩10,000
Bike rental
Set the price, time and quantity yourself — just switch it on.
Build the StayMate that fits your property
Turn on only the features you need and mirror exactly how you run your place.
Start for freeStart at the scale that fits your stay
Small stays start right away, large hotels and resorts scale up as needed.
Free
$0
Use the core service free, forever, for your first room.
- ✓Room QR codes
- ✓Check-in QR
- ✓Multilingual AI replies
- ✓FAQ management
- ✓Staff FAQ
- ✓Guest inbox
- ✓Auto-learning FAQ
- ✓Check-in info card
- ✓Property cover image
- ✓AI-generated FAQs on signup
- ✓Per-room guides
Starter
room count × $9.9
Got 2+ rooms? It's room count × $9.9/month (14-day free trial).
- ✓Room QR codes
- ✓Check-in QR
- ✓Multilingual AI replies
- ✓FAQ management
- ✓Staff FAQ
- ✓Guest inbox
- ✓Auto-learning FAQ
- ✓Check-in info card
- ✓Property cover image
- ✓Per-room guides
- ✓Question log
- ✓AI-generated FAQs on signup
✨ Just sign up — we build your FAQs automatically
Enter your property intro and house info, and AI generates starter FAQs for Wi-Fi, check-out, parking, towels, room usage, and more.
Enterprise
Contact us
A dedicated integration and custom build plan for large hotels, resorts, and chains.
- ✓Everything in Starter
- ✓PMS integration
- ✓White-label app
- ✓Multi-property management
- ✓Staff role management
- ✓API access
- ✓Embeddable web chat widget
- ✓Dedicated onboarding
- ✓SLA support
- ✓Custom build support
- ✓Advanced reports & analytics
- ✓MarketMate integration
- ✓TourQuest integration
- ✓Branded QR customization
- ✓Multilingual promotion & event notices
Rooms, dining, and tours in one
With StayMate at the center, you can also offer dining guidance via MarketMate and tour guidance via TourQuest.
Hotels and resorts with many rooms get custom pricing through a separate contract.
🍽 Also run a restaurant?
MarketMate — one menu QR shows your menu to foreign guests in their own language. Built by the same team behind StayMate.
Visit MarketMate →